24/7 Ambulance cover Territory wide
St John Ambulance Australia (NT) Inc are funded by the Northern Territory Government to provide emergency road ambulance and patient transport services to Territorians. We are located across the Territory – from the metropolitan areas of Darwin, Palmerston and Alice Springs to the rural towns of Tennant Creek, Katherine and Nhulunbuy. Our services are 24/7 across the Territory.
St John prides itself in the knowledge that even under often trying circumstances, our people uphold the values of St John - integrity, respect, quality, dedication and compassion. The commitment to these values are evident whenever you see our people by the roadside or in the community. It is no wonder that paramedics are consistently voted by Australian’s as the ‘Most Trusted Profession’, (as voted in Readers Digest poll for over 10 years).
We are funded through the Northern Territory Government's Department of Health to provide emergency road ambulance services across the NT including:
St John Ambulance NT Clinical Practice Guidelines
The St John Ambulance NT aims to provide high standards of emergency treatment, patient care and transportation for sick and injured people. The Clinical Practice Manual (downloadable below), reflects contemporary standards of clinical practice in the pre-hospital environment. It includes assessment and treatment information based on expert advice.
How to call 000
If you have a medical emergency now please call 000 or 112 from mobiles and ask for AMBULANCE
People with hearing or speech impairment can contact triple zero by calling 106 (one, zero, six) through a TTY (teletypewriter) or a computer with modem. This is a text based emergency service.
When you dial 000, your call will be answered by a Telstra 000 operator who will ask you which service you require, Police, Fire or Ambulance. Ask for AMBULANCE and stay on the line. Your call will be transferred to the Ambulance call centre and the operator will ask you the following questions:
What is the exact location of the emergency? Street, cross reference or landmark.
What phone number you are calling from? In case your call is terminated or more info is required
What is the problem, tell me exactly what happened? Provide a brief description of the situation
How many people are hurt?
How old is the person?
Is the person conscious (awake)?
Is the person breathing?
DO NOT HANG UP. The call taker will ask further questions relating to the emergency, these answers will assist the paramedics. There are many reasons we ask these questions, which assist us to send the correct level of care and to prioritise all of the emergencies from the most life threatening (requiring lights and sirens) to non-emergency cases. If necessary, the call taker may give you advice over the phone to assist the patient prior to the ambulance arrival. Remain calm and speak clearly, do not shout and remain on the phone until the paramedics arrive and the call taker advises you to hang up.
Tips for calling 000
For more information on triple zero (000) have a look at Triple Zero (000) or Triple Zero Kid's Challenge.