First Aid for All Territorians
St John Ambulance Australia (NT) Inc. (St John NT) is the Territory’s leading provider in emergency medical response and preparedness. We have a mission to save lives and build community resilience to improve the safety and healthcare for all Territorians.
We do this by providing a range of services from ambulance services under contract to the Northern Territory Government, coordination of emergency medical responses, event health services and first aid assistance at community and major events through to nationally accredited first aid training, community education and first aid products and equipment.
Every year, St John NT participates in a national survey through the Council of Ambulance Authorities (CAA) to gauge its patients’ level of satisfaction with the service.
The 2020 survey revealed that 93 per cent of those surveyed in the Northern Territory indicated the care they received from paramedics was ‘very good’, the highest proportion out of all other services across other Australian states and territories.
NT respondents to the 2020 survey indicated:
The CAA survey provides valuable insight into areas of operation for St John NT that meet the expectations of patients and those areas that may require special attention and improvement.
For more information download the report.